{"id":521466,"date":"2024-07-02T16:37:10","date_gmt":"2024-07-02T20:37:10","guid":{"rendered":"https:\/\/www.commvault.com\/legal\/responsible-ai"},"modified":"2024-10-25T11:37:04","modified_gmt":"2024-10-25T15:37:04","slug":"responsible-ai","status":"publish","type":"page","link":"https:\/\/www.commvault.com\/legal\/responsible-ai","title":{"rendered":"Responsible AI"},"content":{"rendered":"<div class=\"style-side-image wp-block-commvault-v2-hero\">\n\t<div class=\"wp-block-commvault-v2-hero__container\">\n\t\t\t\t\t<div class=\"wp-block-commvault-v2-hero__breadcrumbs\">\n\t\t\t\t<ul class=\"new-breadcrumbs\"><li><a href=\"https:\/\/www.commvault.com\">Home<\/a><\/li> <svg width=\"12\" height=\"13\" viewBox=\"0 0 12 13\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M1 2.5L5 6.5L1 10.5M7 2.5L11 6.5L7 10.5\" stroke=\"currentcolor\" stroke-width=\"1.2\"\/><\/svg> <li><a href=\"https:\/\/www.commvault.com\/legal\">Commvault Legal<\/a><\/li> <svg width=\"12\" height=\"13\" viewBox=\"0 0 12 13\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path d=\"M1 2.5L5 6.5L1 10.5M7 2.5L11 6.5L7 10.5\" stroke=\"currentcolor\" stroke-width=\"1.2\"\/><\/svg> <li>Responsible AI<\/li><\/ul>\t\t\t<\/div>\n\t\t\n\t\t\n\t\t\n\t\t<h1 class=\"title text-heading-l text-md-heading-l text-lg-heading-xxl text-xl-heading-xxxl\">\n\t\t\tPrinciples for Responsible AI&nbsp;\t\t<\/h1>\n\n\t\t<p class=\"subheading text-body-m text-xl-body-l\">\n\t\t\tCommvault is committed to ethical AI development and deployment.&nbsp;\t\t<\/p>\n\n\t\t<div class=\"wp-block-commvault-v2-hero__cta-wrapper scalable-cta-button\">\n\t\t\t\n<div class=\"is-style-primary wp-block-commvault-v2-custom-button\"\t\t>\n\n\t\n\t\t<a\n\t\t\tclass=\"cmvlt-2-custom-button btn-md text-body-l font-medium \"\n\t\t\thref=\"https:\/\/www.commvault.com\/resources\/pdf\/commvault-principles-for-responsible-artificial-intelligence\"\n\t\t\taria-label=\"See our principles\"\n\t\t\ttarget=\"_blank\"\n\t\t>\n\n\t\t\t\t\t\t\t<span class=\"font-medium\">\n\t\t\t\t\tSee our principles\t\t\t\t<\/span>\n\t\t\t\t<svg width=\"17\" height=\"18\" viewBox=\"0 0 17 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12.8788 8.00008L7.08586 2.20718L8.50008 0.792969L16.7072 9.00008L8.50008 17.2072L7.08586 15.793L12.8788 10.0001H0.292969V8.00008H12.8788Z\" fill=\"currentcolor\"\/>\n\t\t\t\t<\/svg>\n\t\t\t\t\t<\/a>\n\t<\/div>\n\n<div class=\"is-style-secondary-alt wp-block-commvault-v2-custom-button\"\t\t>\n\n\t\n\t\t<a\n\t\t\tclass=\"cmvlt-2-custom-button btn-md text-body-l font-medium \"\n\t\t\thref=\"\/legal\/trust-center\"\n\t\t\taria-label=\"Commvault Trust Center\"\n\t\t\ttarget=\"_blank\"\n\t\t>\n\n\t\t\t\t\t\t\t<svg width=\"49\" height=\"48\" viewBox=\"0 0 49 48\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<path class=\"circle\" d=\"M47 24C47 36.7025 36.7025 47 24 47C11.2975 47 1 36.7025 1 24C1 11.2975 11.2975 1 24 1C36.7025 1 47 11.2975 47 24Z\" stroke=\"black\" stroke-width=\"2\"\/>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M28.5858 23.0001L23.2929 17.7072L24.7071 16.293L32.4142 24.0001L24.7071 31.7072L23.2929 30.293L28.5858 25.0001H17V23.0001H28.5858Z\" fill=\"black\"\/>\n\t\t\t\t<\/svg>\n\n\t\t\t\t<span class=\"font-medium\">\n\t\t\t\t\tCommvault Trust Center\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t\t<div class=\"wp-block-commvault-v2-hero__side-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"650\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Fighting-AI-Cybercrime_HBR-Webinar_LP-Image.jpg?quality=80\" class=\"wp-block-commvault-v2-hero__image\" alt=\"\" srcset=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Fighting-AI-Cybercrime_HBR-Webinar_LP-Image.jpg 650w, https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Fighting-AI-Cybercrime_HBR-Webinar_LP-Image.jpg?resize=300,300 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/>\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"alignfull sticky wp-block-commvault-v2-page-navigation\">\n\t<div class=\"custom-container\">\n\t\t<div class=\"nav-wrapper\">\n\t\t\t<div class=\"left-nav\">\n\t\t\t\t<div class=\"tab-menu\">\n\t\t\t\t\t<span>Responsible AI<\/span>\n\t\t\t\t\t<button class=\"toggle\">\n\t\t\t\t\t\t<svg width=\"12\" height=\"8\" viewBox=\"0 0 12 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t<path d=\"M11 1.5L6 6.5L1 1.5\" stroke=\"currentColor\" stroke-width=\"1.5\"\/>\n\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"wp-block-commvault-v2-page-navigation__ul\" aria-label=\"Page navigation\" =\"true\" role=\"navigation\">\n\t\t\t\t\t\t\t\t\t\t<li class=\"wp-block-commvault-v2-page-navigation-item\">\n\t<a href=\"#\" target=\"_self\" class=\"navigation-link \">\n\t\t<span>Gen AI Video<\/span>\n\t<\/a>\n<\/li>\n\n<li class=\"wp-block-commvault-v2-page-navigation-item\">\n\t<a href=\"#AI-Principles\" target=\"_self\" class=\"navigation-link \">\n\t\t<span>AI Principles <\/span>\n\t<\/a>\n<\/li>\n\n<li class=\"wp-block-commvault-v2-page-navigation-item\">\n\t<a href=\"#related-resources\" target=\"_self\" class=\"navigation-link \">\n\t\t<span>Related Resources<\/span>\n\t<\/a>\n<\/li>\n\n<li class=\"wp-block-commvault-v2-page-navigation-item\">\n\t<a href=\"#FAQ\" target=\"_self\" class=\"navigation-link \">\n\t\t<span>FAQs<\/span>\n\t<\/a>\n<\/li>\n\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"right-nav\">\n\t\t\t\t<a href=\"https:\/\/www.commvault.com\/legal\/trust-center\" class=\"nav-cta\" target=\"_blank\">\n\t\t\t\t\t<span>Explore the Trust Center<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n<div style=\"background-color: #fff;\" class=\"standard-media__container alignfull wp-block-commvault-v2-standard-video\" id=\"Video\">\n\t<div class=\"grid-container\">\n\t\t<div class=\"col-12 col-md-6 col-lg-6 video\">\n\t\t\t<div class=\"video-wrapper\">\n\t\t\t\t<div class=\"video-container\">\n\t\t\t\t\t\t\t\t\t\t\t<img\n\t\t\t\t\t\tclass=\"vidyard-player-embed\"\n\t\t\t\t\t\tsrc=\"https:\/\/play.vidyard.com\/pknUMhxfEm7ZZAPsPFTfVN?.jpg\"\n\t\t\t\t\t\tdata-uuid=\"pknUMhxfEm7ZZAPsPFTfVN?\"\n\t\t\t\t\t\tdata-v=\"4\"\n\t\t\t\t\t\tdata-type=\"inline\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-12 col-md-6 col-lg-6 info\">\n\t\t\t\n<div class=\"wp-block-commvault-v2-section-header\">\n\t\n\t<div class=\"section-header-inner-wrapper \">\n\t\t<div class=\"section-header__content\">\n\t\t\t\t\t\t\t<h5 class=\"eyebrow text-eyebrow-s text-md-eyebrow-m\">\n\t\t\t\t\tvideo\t\t\t\t<\/h5>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"section__title text-heading-m text-md-heading-xl text-lg-heading-xxxl mt-0 mb-6\">\n\t\t\t\t\t\tCommvault and Gen AI \t\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"section__description text-body-s mb-0 text-md-body-m text-lg-body-l\">\n\t\t\t\t\tAs a cyber leader, we&#8217;re committed to understanding both the strengths and weaknesses of GenAI, along with its associated risks. Our strategy is to implement GenAI cautiously, focusing on safety and measured deployment. \t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"block-aligncenter wp-block-commvault-v2-stats\" id=\"AI-Principles\">\n\t<div class=\"grid-container no-gap\">\n\t\t\t\t<div class=\"col-12 col-md-10 infoBlock\">\n\t\t\t\t\t\t\t<span class=\"eyebrowStats text-eyebrow-m text-color-mode font-medium\">\n\t\t\t\t\tBuilding Responsible and Trustworthy AI Systems&nbsp;\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t<h2 class=\"titleStats text-heading-l text-md-heading-xl text-lg-heading-xxxl text-color-mode\">\n\t\t\t\tPrinciples that shape our approach to AI&nbsp;\t\t\t<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t<p class='descriptionStats text-body-m text-md-body-l'>\n\t\t\t\tTo guide our practices and shape our approach to AI, we&nbsp;have established the following principles, which embody our&nbsp; dedication to ethical AI development and deployment.&nbsp;\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\n\t\t\n\t\t<div class=\"stats__container__statistic col-12 col-lg-10 offset-lg-1\">\n\t\t\t<div class=\"item-feature wp-block-commvault-v2-stats-item\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/4D-Dynamic-Index_Crocus_RGB.svg\" class=\"stats__image\" alt=\"\" \/>\n\t\n\t<div class=\"stats__info w-full\">\n\n\t\t\t\t\t\t<h3 class=\"featureTitle mb-4 text-heading-s text-lg-heading-m\">\n\t\t\t\t\tReliability, safety, and control&nbsp;\t\t\t\t<\/h3>\n\t\t\t\n\t\t<p class=\"text-body-s text-md-body-m m-0\">\n\t\t\tWe prioritize our AI systems&rsquo; reliability and safety by implementing rigorous testing, quality assurance protocols, and security measures.&nbsp;\t\t<\/p>\n\n\t\t\t<\/div>\n\n<\/div>\n\n<div class=\"item-feature wp-block-commvault-v2-stats-item\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Streamlined_Crocus_RGB.svg\" class=\"stats__image\" alt=\"\" \/>\n\t\n\t<div class=\"stats__info w-full\">\n\n\t\t\t\t\t\t<h3 class=\"featureTitle mb-4 text-heading-s text-lg-heading-m\">\n\t\t\t\t\tTransparency and explainability&nbsp;\t\t\t\t<\/h3>\n\t\t\t\n\t\t<p class=\"text-body-s text-md-body-m m-0\">\n\t\t\tWe provide clear explanations for AI decisions whenever appropriate, enhancing understanding of data usage, decision rationale, and outcomes.&nbsp;\t\t<\/p>\n\n\t\t\t<\/div>\n\n<\/div>\n\n<div class=\"item-feature wp-block-commvault-v2-stats-item\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Log-Monitor_Crocus_RGB.svg\" class=\"stats__image\" alt=\"\" \/>\n\t\n\t<div class=\"stats__info w-full\">\n\n\t\t\t\t\t\t<h3 class=\"featureTitle mb-4 text-heading-s text-lg-heading-m\">\n\t\t\t\t\tFairness and bias mitigation&nbsp;\t\t\t\t<\/h3>\n\t\t\t\n\t\t<p class=\"text-body-s text-md-body-m m-0\">\n\t\t\tOur AI systems are designed to operate fairly and impartially. We continuously evaluate our algorithms to identify and mitigate unintended biases, striving for just and inclusive AI.&nbsp;\t\t<\/p>\n\n\t\t\t<\/div>\n\n<\/div>\n\n<div class=\"item-feature wp-block-commvault-v2-stats-item\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Modernize-Data-Systems.svg\" class=\"stats__image\" alt=\"\" \/>\n\t\n\t<div class=\"stats__info w-full\">\n\n\t\t\t\t\t\t<h3 class=\"featureTitle mb-4 text-heading-s text-lg-heading-m\">\n\t\t\t\t\tHuman-centered approach&nbsp;\t\t\t\t<\/h3>\n\t\t\t\n\t\t<p class=\"text-body-s text-md-body-m m-0\">\n\t\t\tWe make sure AI-driven insights are delivered to humans to aid decision-making and are not used to initiate actions autonomously. &nbsp;\t\t<\/p>\n\n\t\t\t<\/div>\n\n<\/div>\n\n<div class=\"item-feature wp-block-commvault-v2-stats-item\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Control-Panel_Crocus_RGB.svg\" class=\"stats__image\" alt=\"\" \/>\n\t\n\t<div class=\"stats__info w-full\">\n\n\t\t\t\t\t\t<h3 class=\"featureTitle mb-4 text-heading-s text-lg-heading-m\">\n\t\t\t\t\tData privacy and security&nbsp;\t\t\t\t<\/h3>\n\t\t\t\n\t\t<p class=\"text-body-s text-md-body-m m-0\">\n\t\t\tOur AI systems are tightly integrated with Commvault&reg; Cloud, restricting access to its functionalities from outside the platform. Our industry-leading security features are in place, including role-based access controls (RBAC).&nbsp;\t\t<\/p>\n\n\t\t\t<\/div>\n\n<\/div>\n\n<div class=\"item-feature wp-block-commvault-v2-stats-item\">\n\t<img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Reduced-Management.svg\" class=\"stats__image\" alt=\"\" \/>\n\t\n\t<div class=\"stats__info w-full\">\n\n\t\t\t\t\t\t<h3 class=\"featureTitle mb-4 text-heading-s text-lg-heading-m\">\n\t\t\t\t\tAccountability and governance&nbsp;\t\t\t\t<\/h3>\n\t\t\t\n\t\t<p class=\"text-body-s text-md-body-m m-0\">\n\t\t\tOur governance framework includes comprehensive risk and impact assessments to proactively identify and address potential ethical concerns.&nbsp;\t\t<\/p>\n\n\t\t\t<\/div>\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\t<\/div>\n<\/div>\n<!-- TO DO -->\n<!-- Gradient Logic -->\n\n<div style=\"background-color: ;\" class=\"wp-block-commvault-v2-promo-block\">\n\t<div class=\"promo-block__container\">\n\t\t<div class=\"promo-block__header\">\n\t\t\t\t\t\t\t<h2 class=\"heading text-center text-heading-m text-md-heading-xxl text-lg-heading-xxxl text-xl-display-l mb-0\">\n\t\t\t\t\tExplore Metallic&reg; AI&nbsp;&nbsp;\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<p class=\"subheading text-center m-0 text-body-m text-lg-body-l\">\n\t\t\t\t\tMetallic AI serves as the intelligent management and control layer within Commvault Cloud, leveraging a powerful mix of machine learning and automation to boost performance and efficiency across all aspects of the platform. &nbsp;\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"promo-block__buttons text-center scalable-cta-button\">\n\t\t\t\t\t\t\t\n<div class=\"is-style-secondary wp-block-commvault-v2-custom-button\"\t\t>\n\n\t\n\t\t<a\n\t\t\tclass=\"cmvlt-2-custom-button btn-md text-body-l font-medium \"\n\t\t\thref=\"\/platform\/metallic-ai\"\n\t\t\taria-label=\"Learn more\"\n\t\t\ttarget=\"_blank\"\n\t\t>\n\n\t\t\t\t\t\t\t<span class=\"font-medium\">\n\t\t\t\t\tLearn more\t\t\t\t<\/span>\n\t\t\t\t<svg width=\"17\" height=\"18\" viewBox=\"0 0 17 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12.8788 8.00008L7.08586 2.20718L8.50008 0.792969L16.7072 9.00008L8.50008 17.2072L7.08586 15.793L12.8788 10.0001H0.292969V8.00008H12.8788Z\" fill=\"currentcolor\"\/>\n\t\t\t\t<\/svg>\n\t\t\t\t\t<\/a>\n\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"alignfull wp-block-commvault-v2-card-grid\" id=\"related-resources\">\n\t<div class=\"content container\">\n\t\t<div class=\"header\">\n\t\t\t<div class=\"header-text-wrapper\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"eyebrow text-eyebrow-s text-md-eyebrow-m\">\n\t\t\t\t\t\tRelated resources&nbsp;\t\t\t\t\t<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"title text-heading-m text-md-heading-l text-lg-heading-xl\">\n\t\t\t\t\t\tLearn more about Commvault&#039;s AI policies\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"grid columns-3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t<div class=\"cmvlt-component-card cmvlt-component-card__resource wp-block-commvault-v2-resource-card\">\n\t<div class=\"cmvlt-component-card__image-wrapper\">\n    \t\t\t\t\t\t\t<a href=\"https:\/\/www.commvault.com\/resources\/pdf\/commvault-principles-for-responsible-artificial-intelligence\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"500\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-27.jpg?quality=80\" class=\"cmvlt-component-card__image\" alt=\"\" srcset=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-27.jpg 888w, https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-27.jpg?resize=800,450 800w, https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-27.jpg?resize=768,432 768w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t  <\/div>\n  <div class=\"cmvlt-component-card__content\">\n    <div class=\"cmvlt-component-card__text-wrapper\">\n              <h3 class=\"cmvlt-component-card__eyebrow text-eyebrow-s text-md-eyebrow-m\">Infographic<\/h3>\n\t\t\t              <h4 class=\"cmvlt-component-card__title text-heading-xs text-lg-heading-s text-xl-heading-m\">\n          Commvault Principles for Responsible Artificial Intelligence        <\/h4>\n                    <p class=\"cmvlt-component-card__subheading\">\n          To guide our practices and shape our approach to AI, we<br>have established the following principles which embody our<br>dedication to ethical AI development and deployment        <\/p>\n          <\/div>\n          <div class=\"scalable-cta-button\">\n        \n<div class=\"is-style-secondary-alt wp-block-commvault-v2-custom-button\"\t\t>\n\n\t\n\t\t<a\n\t\t\tclass=\"cmvlt-2-custom-button btn-md text-body-l font-medium \"\n\t\t\thref=\"https:\/\/www.commvault.com\/resources\/pdf\/commvault-principles-for-responsible-artificial-intelligence\"\n\t\t\taria-label=\"Read more\"\n\t\t\ttarget=\"_blank\"\n\t\t>\n\n\t\t\t\t\t\t\t<svg width=\"49\" height=\"48\" viewBox=\"0 0 49 48\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<path class=\"circle\" d=\"M47 24C47 36.7025 36.7025 47 24 47C11.2975 47 1 36.7025 1 24C1 11.2975 11.2975 1 24 1C36.7025 1 47 11.2975 47 24Z\" stroke=\"black\" stroke-width=\"2\"\/>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M28.5858 23.0001L23.2929 17.7072L24.7071 16.293L32.4142 24.0001L24.7071 31.7072L23.2929 30.293L28.5858 25.0001H17V23.0001H28.5858Z\" fill=\"black\"\/>\n\t\t\t\t<\/svg>\n\n\t\t\t\t<span class=\"font-medium\">\n\t\t\t\t\tRead more\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t<\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t<div class=\"cmvlt-component-card cmvlt-component-card__resource wp-block-commvault-v2-resource-card\">\n\t<div class=\"cmvlt-component-card__image-wrapper\">\n    \t\t\t\t\t\t\t<a href=\"\/blogs\/guiding-principles-for-responsible-artificial-intelligence\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"500\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-21.jpg?quality=80\" class=\"cmvlt-component-card__image\" alt=\"\" srcset=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-21.jpg 888w, https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-21.jpg?resize=800,450 800w, https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-21.jpg?resize=768,432 768w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t  <\/div>\n  <div class=\"cmvlt-component-card__content\">\n    <div class=\"cmvlt-component-card__text-wrapper\">\n              <h3 class=\"cmvlt-component-card__eyebrow text-eyebrow-s text-md-eyebrow-m\">Blog<\/h3>\n\t\t\t              <h4 class=\"cmvlt-component-card__title text-heading-xs text-lg-heading-s text-xl-heading-m\">\n          Guiding Principles for Responsible AI &nbsp;        <\/h4>\n                    <p class=\"cmvlt-component-card__subheading\">\n          Read the details of the steps Commvault takes to implement AI responsibly.&nbsp;        <\/p>\n          <\/div>\n          <div class=\"scalable-cta-button\">\n        \n<div class=\"is-style-secondary-alt wp-block-commvault-v2-custom-button\"\t\t>\n\n\t\n\t\t<a\n\t\t\tclass=\"cmvlt-2-custom-button btn-md text-body-l font-medium \"\n\t\t\thref=\"\/blogs\/guiding-principles-for-responsible-artificial-intelligence\"\n\t\t\taria-label=\"Read blog\"\n\t\t\ttarget=\"_blank\"\n\t\t>\n\n\t\t\t\t\t\t\t<svg width=\"49\" height=\"48\" viewBox=\"0 0 49 48\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<path class=\"circle\" d=\"M47 24C47 36.7025 36.7025 47 24 47C11.2975 47 1 36.7025 1 24C1 11.2975 11.2975 1 24 1C36.7025 1 47 11.2975 47 24Z\" stroke=\"black\" stroke-width=\"2\"\/>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M28.5858 23.0001L23.2929 17.7072L24.7071 16.293L32.4142 24.0001L24.7071 31.7072L23.2929 30.293L28.5858 25.0001H17V23.0001H28.5858Z\" fill=\"black\"\/>\n\t\t\t\t<\/svg>\n\n\t\t\t\t<span class=\"font-medium\">\n\t\t\t\t\tRead blog\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t<\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t<div class=\"cmvlt-component-card cmvlt-component-card__resource wp-block-commvault-v2-resource-card\">\n\t<div class=\"cmvlt-component-card__image-wrapper\">\n    \t\t\t\t\t\t\t<a href=\"\/privacy-policy\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"500\" src=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-32.jpg?quality=80\" class=\"cmvlt-component-card__image\" alt=\"\" srcset=\"https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-32.jpg 888w, https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-32.jpg?resize=800,450 800w, https:\/\/www.commvault.com\/wp-content\/uploads\/2024\/10\/Resource_Generic_888x500-32.jpg?resize=768,432 768w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t  <\/div>\n  <div class=\"cmvlt-component-card__content\">\n    <div class=\"cmvlt-component-card__text-wrapper\">\n              <h3 class=\"cmvlt-component-card__eyebrow text-eyebrow-s text-md-eyebrow-m\">Commvault Policy<\/h3>\n\t\t\t              <h4 class=\"cmvlt-component-card__title text-heading-xs text-lg-heading-s text-xl-heading-m\">\n          Commvault Privacy Policy&nbsp;        <\/h4>\n                    <p class=\"cmvlt-component-card__subheading\">\n          We respect your privacy and are committed to providing transparency into our data-management practices.        <\/p>\n          <\/div>\n          <div class=\"scalable-cta-button\">\n        \n<div class=\"is-style-secondary-alt wp-block-commvault-v2-custom-button\"\t\t>\n\n\t\n\t\t<a\n\t\t\tclass=\"cmvlt-2-custom-button btn-md text-body-l font-medium \"\n\t\t\thref=\"\/privacy-policy\"\n\t\t\taria-label=\"Read more\"\n\t\t\ttarget=\"_blank\"\n\t\t>\n\n\t\t\t\t\t\t\t<svg width=\"49\" height=\"48\" viewBox=\"0 0 49 48\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t<path class=\"circle\" d=\"M47 24C47 36.7025 36.7025 47 24 47C11.2975 47 1 36.7025 1 24C1 11.2975 11.2975 1 24 1C36.7025 1 47 11.2975 47 24Z\" stroke=\"black\" stroke-width=\"2\"\/>\n\t\t\t\t\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M28.5858 23.0001L23.2929 17.7072L24.7071 16.293L32.4142 24.0001L24.7071 31.7072L23.2929 30.293L28.5858 25.0001H17V23.0001H28.5858Z\" fill=\"black\"\/>\n\t\t\t\t<\/svg>\n\n\t\t\t\t<span class=\"font-medium\">\n\t\t\t\t\tRead more\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t<\/div>\n      <\/div>\n      <\/div>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<section class=\"wp-block-commvault-v2-accordion-block\" id=\"FAQ\">\n\t<div class=\"accordion__header\">\n\t\t\t\t\t<h4 class=\"accordion__title text-center text-heading-m text-lg-heading-l text-xl-heading-xxl mb-0\">Frequently Asked Questions (FAQs)&nbsp;<\/h4>\n\t\t\t\t\t\t\t<p class=\"accordion__subheading text-center text-subheading-m mb-10\"><a href=\"https:\/\/www.commvault.com\/resources\/pdf\/customer-faq-ai\" target=\"_blank\" rel=\"noreferrer noopener\"><mark class=\"has-inline-color has-crocus-color\">View all 14 comprehensive questions here<\/mark><\/a><\/p>\n\t\t\t<\/div>\n\t<div class=\"accordion__rows\">\n\t\t\t\t\t\n<section class=\"wp-block-commvault-v2-accordion-item\" id=\"aea7e0e4-7d4d-4d48-83b2-1a49067ece8a\">\n\t<div class=\"accordion-item-block\">\n\t\t<div class=\"title-wrapper\">\n\t\t\t<h4 class=\"text-body-s font-medium text-md-body-m text-lg-body-l text-xl-body-xl mb-0\">\n\t\t\t\tHow does Commvault use AI in its products and services?&nbsp;\t\t\t<\/h4>\n\t\t\t<svg class=\"open-accordion-item\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 12L16 20L8 12\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"close-accordion-item hidden\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 20L16 12L8 20\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t<div class=\"paragraph hidden\">\n\t\t\t<p class=\"text-body-xs text-md-body-s text-lg-body-m text-xl-body-l mb-0\">\n\t\t\t\tFor over a decade, we have leveraged artificial intelligence, machine learning, and intelligent automation to enhance our platform&rsquo;s capabilities. This AI improves data protection and recovery operations, and assists customers in managing risk, locating sensitive data, and more.&nbsp;&nbsp;<br>&nbsp;<br>At the heart of our AI innovations is Metallic AI, our intelligent control layer that powers Commvault Cloud. From automation and machine learning to advanced AI, Metallic AI brings greater performance and efficiency to every aspect of the Commvault Cloud platform.&nbsp;<br>&nbsp;<br>To learn more about Metallic AI, visit <a href=\"\/platform\/metallic-ai\" target=\"_blank\" rel=\"noreferrer noopener\">commvault.com\/platform\/metallic-ai&nbsp;<\/a>\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<section class=\"wp-block-commvault-v2-accordion-item\" id=\"2f9e0616-66b4-4e47-a452-89984fb91d76\">\n\t<div class=\"accordion-item-block\">\n\t\t<div class=\"title-wrapper\">\n\t\t\t<h4 class=\"text-body-s font-medium text-md-body-m text-lg-body-l text-xl-body-xl mb-0\">\n\t\t\t\tHow do you use Generative AI?&nbsp;\t\t\t<\/h4>\n\t\t\t<svg class=\"open-accordion-item\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 12L16 20L8 12\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"close-accordion-item hidden\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 20L16 12L8 20\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t<div class=\"paragraph hidden\">\n\t\t\t<p class=\"text-body-xs text-md-body-s text-lg-body-m text-xl-body-l mb-0\">\n\t\t\t\tWe leverage Generative AI to streamline the configuration and use of Commvault Cloud. Specifically, it is used to power Arlie, our AI assistant. Users can interact conversationally with Arlie to learn how to use the product and troubleshoot errors, making it easy to use, even for novices. This approach not only simplifies the user experience but also optimizes feature utilization to its fullest potential. Arlie&rsquo;s capabilities include:<br>&nbsp;<br><strong>Active Insights:<\/strong> AI troubleshooting to discover operational issues in Commvault Cloud. Get insights, recommendations, and steps for resolving job issues.&nbsp;<br>&nbsp;<br><strong>API Code Assist:<\/strong> Offers a &ldquo;no-code&rdquo; way to build an integration or code an action. Simply type a description of what you want to do in natural language and get step-by-step instructions on the APIs to use and how to use them.&nbsp; Arlie maps commands to REST APIs supported by Commvault, providing a user-friendly experience for developers of all skill levels.&nbsp;<br>&nbsp;<br><strong>Custom Walkthroughs:<\/strong> Context-sensitive, guided product walk-throughs that make it easy to perform new tasks in Commvault Cloud.&nbsp;&nbsp;<br>&nbsp;<br><strong>Arlie&trade; Chatbot:<\/strong> Ask &ldquo;how-to&rdquo; questions and get step-by-step guidance on configuring and using Commvault Cloud to maximize cyber resilience.&nbsp;\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<section class=\"wp-block-commvault-v2-accordion-item\" id=\"577d3962-f48c-4021-8f17-812ef172e1cd\">\n\t<div class=\"accordion-item-block\">\n\t\t<div class=\"title-wrapper\">\n\t\t\t<h4 class=\"text-body-s font-medium text-md-body-m text-lg-body-l text-xl-body-xl mb-0\">\n\t\t\t\tWhat ethical principles guide Commvault&rsquo;s development and use of AI?\t\t\t<\/h4>\n\t\t\t<svg class=\"open-accordion-item\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 12L16 20L8 12\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"close-accordion-item hidden\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 20L16 12L8 20\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t<div class=\"paragraph hidden\">\n\t\t\t<p class=\"text-body-xs text-md-body-s text-lg-body-m text-xl-body-l mb-0\">\n\t\t\t\tWe seek to harness the power of Generative AI through responsible AI deployment.&nbsp; The NIST AI Risk Management Framework (RMF) 1.0 best practices are our guiding principles.&nbsp; We implement continuous monitoring systems to detect and mitigate any unintended behaviors or vulnerabilities. Additionally, we prioritize transparency by providing clear documentation and explanations of our AI systems&rsquo; decision-making processes. For example, in certain Arlie features, including Arlie&trade; Chatbot and API Code Assist, we provide users with references to the sources from which the output has been extracted. Additionally, our product documentation provides information on Arlie&rsquo;s architecture and the data used to generate output. Read the documentation <a href=\"https:\/\/documentation.commvault.com\/2024e\/essential\/arlie_architecture_and_data_usage.html\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.&nbsp;&nbsp;<br>&nbsp;<br>These measures help our AI deployment to be responsible, safe, and secure so that our customers can confidentially leverage the benefits of AI.&nbsp;<br><br>Learn more about our Responsible AI Policy <a href=\"https:\/\/bit.ly\/3VK2PJg\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.&nbsp;&nbsp;<br><br>Read how Commvault implements Responsible AI practices in <a href=\"https:\/\/www.commvault.com\/blogs\/guiding-principles-for-responsible-artificial-intelligence\">this blog post<\/a>. \t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<section class=\"wp-block-commvault-v2-accordion-item\" id=\"61443ae1-bbff-4d5b-9361-cdf25430d26b\">\n\t<div class=\"accordion-item-block\">\n\t\t<div class=\"title-wrapper\">\n\t\t\t<h4 class=\"text-body-s font-medium text-md-body-m text-lg-body-l text-xl-body-xl mb-0\">\n\t\t\t\tWhat data do you collect to train your Generative AI?&nbsp;\t\t\t<\/h4>\n\t\t\t<svg class=\"open-accordion-item\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 12L16 20L8 12\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"close-accordion-item hidden\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 20L16 12L8 20\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t<div class=\"paragraph hidden\">\n\t\t\t<p class=\"text-body-xs text-md-body-s text-lg-body-m text-xl-body-l mb-0\">\n\t\t\t\tNone. We utilize pre-trained LLM from OpenAI and feed relevant data into them as context to extract insights and responses. For example, Arlie, the AI assistant for Commvault Cloud, utilizes pre-trained LLM along with context from Commvault product and API documentation, user query, error codes, error descriptions, and anonymized customer support resolutions. User queries guide generative AI responses, they are not used for the AI&#8217;s training purposes, preserving the integrity of our data-driven insights. Human supervision oversees our generative AI output to confirm anonymization.&nbsp;&nbsp;&nbsp;&nbsp;\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<section class=\"wp-block-commvault-v2-accordion-item\" id=\"1cfd7f3e-33e9-4f1c-82cc-f84f59acb307\">\n\t<div class=\"accordion-item-block\">\n\t\t<div class=\"title-wrapper\">\n\t\t\t<h4 class=\"text-body-s font-medium text-md-body-m text-lg-body-l text-xl-body-xl mb-0\">\n\t\t\t\tCan I opt out of or disable Generative AI features in your products and services?&nbsp;\t\t\t<\/h4>\n\t\t\t<svg class=\"open-accordion-item\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 12L16 20L8 12\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"close-accordion-item hidden\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\">\n\t\t\t\t<path d=\"M24 20L16 12L8 20\" stroke=\"#0A0A0A\" stroke-width=\"2\"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t<div class=\"paragraph hidden\">\n\t\t\t<p class=\"text-body-xs text-md-body-s text-lg-body-m text-xl-body-l mb-0\">\n\t\t\t\tYes. The AI assistant for Commvault Cloud, Arlie, is optional for installed software and can be activated or deactivated at any time according to customer preference. In Commvault Cloud SaaS, Arlie is enabled by default to enhance user experience, but it does not collect any data in the background, maintaining customer data privacy. SaaS customers may opt out of using Arlie entirely if they prefer.&nbsp;\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>\t\t\t<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":154,"featured_media":0,"parent":56418,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_custom_css":"","_custom_js_footer":"","_page_background_color":"","_remove_from_search":false,"_dark_mode":false,"_light_footer_mode":false,"_sidebar_form":{"id":"","name":"","cta":"","redirect":""},"_alert_notification_bar":{"show":true,"bg_color":"","content":"","call_to_action_label":"","call_to_action_link":""},"_footer_cta":{"show":true,"title":"Commvault: Your Data Protected","subtitle":"Learn more about Commvault's security standards with Commvault Trust Center.","cta_text":"Learn more","cta_link":"https:\/\/commvault.com\/trust-center","background":{"id":0,"url":""}},"_cmv_customer_logo":{"id":0,"url":""},"_badge_descriptions":"","_featured_resource":"","_featured_resource_type":"","_custom_title":"","_featured_case_study":"","_footer_case_study":"","_upcoming_webinars_title":"","_upcoming_techdemos_title":"","_template_config":"","_lead_capture_hide_menu":false,"_lead_capture_cta_text":"","_lead_capture_cta_link":"","i18n_hreflangs":"","footnotes":""},"cmv_group":[],"cmv_structure_scheme":[],"class_list":{"0":"post-521466","1":"page","2":"type-page","3":"status-publish","5":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.0 (Yoast SEO v23.0) - 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